New Star Properties specializes in turnkey property management solutions for condominium associations, and multifamily and commercial investors.

Condominium Management

For condominium associations we focus on alignment of priorities with condo boards, timely delivery and consistent communication to all stakeholders. Our support is tailored for each association and our services include:

  • Maintenance management & emergency response
  • Financial reporting, HOA management
  • Annual budget planning
  • Capital reserve planning
  • Project management
  • Rules & regulation reinforcement

Condominium associations depend on property management that can consistently deliver common area support with behind-the-scenes attention to detail. Although keeping the mechanics of lawn maintenance/snow removal and common area maintenance is a necessary prerequisite, New Star offers association fee management and the ability to help sometimes diverse membership reach win-win solutions.

Multifamily & Commercial Property Management

For multifamily and commercial properties we offer full investor services from rental pricing optimization, marketing and tenant selection to, fit up and ongoing site maintenance, leasing and rent collection management. New Star focuses first on the objectives of our clients, subsequently developing a service plan to meet investor goals. Service offerings include:

  • Rent/Business Condo Fee collection and web based reporting
  • Maintenance & capital project reserve planning
  • Major system service record management
  • Construction/renovation administration
  • Performance analysis
  • Financial & operational reporting
  • Turnaround and fit up management
  • Tax abatement
  • Multifamily tenant marketing, qualification & selectionMaintenance, lawn care & snow removal
  • Problem resolution

New Star is about optimizing profitability for the investor and achieving key goals by delivering strong tenant selection support and keeping good tenants satisfied with responsive maintenance support and fast moving problem resolution. In short, New Star focuses on turnkey property management so our clients can focus on their business.

In sum, New Star Properties’ first objective is to understand our client’s objectives and consistently deliver the turnkey support needed to reach the financial objectives of the investor as well as the membership needs from business condominium associations.

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“New Star assumed management responsibilities for our 13 buildings, 195-unit complex after the association had used one of the other traditional players for 20 years. New Star’s fresh approach to property management through collaboration and tailored services, as opposed to just the standard checklist, is allowing us to deal with building issues that have plagued the community for years. As we manage daily needs and plan for a major building envelope renewal project, New Star’s competence is seen throughout operations, communications and financial management.”

Louis H.

Vice President Condominium Association in Londonderry, NH